Air Export Coordinator
Job Description:
Job DescriptionPosition:
Air Export CoordinatorLocation:
Franklin Park, IL ()RD)Reporting To:
Air/Ocean Export SupervisorFLSA Classification:
Non-ExemptSUMMARYThe Air Export Coordinator is responsible for processing export shipments while coordinating with the internal customer service group and providing timely updates to external customer.
He/she will be responsible for achieving high accuracy through our forwarding systems to ensure high productivity and operational excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIESClose Air waybills timely to meet gateway and airline cutoffsProper Handling of Expedited, Out of Gauge and Hazardous freightPrint all Necessary Export DocumentsProvide Warehouse with loading docsPerform Export ClearanceSend Pre-advises/ J2J to destination offices / agentsCommunicates with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.
Responsible for timely update of milestones in AS400 operating system.
As a contingency to Customer Service, the Operations Coordinator will contact customers with exceptions to advise shipment status or to obtain shipment information in a professional mannerAssists the day-to-day operations of the export department to ensure that customer requirements are metEnsure that file contains all necessary document copies in proper sequence and are uploaded properly to document management system.
Assists with ensuring that payable and receivable documents are completed accurately and forwarded within time constraintsTrace shipment through transit points up to final destination and advice customer service as needed with timely updates.
Ensures that highest level of data quality and integrity by processing shipment accuratelyOther duties as assigned by managementSet up reporting to monitor key accounts activity/shipments on a daily basis and liaison with both overseas offices and our own Assist with additional lane set up as required by customer Oversee special projects.
as neededCoordinate communication between all parties to ensure customer requirements are metFirst point of customer contact for day to day issues/problems First point of contact for destination offices and will resolve any issues/problems timely to avoid delays to customer.
Also answering destination timely for any corrections required.
Identify problems and proactively resolve any issues to minimize impact to client and Agility.
Must possess high level of organization and time management of workload and selfJob RequirementsQUALIFICATIONS3
years of experience as export coordinator preferredBachelor's Degree or equivalent experience preferredExcellent written and verbal communication skillsGeneral knowledge of Microsoft Office applicationsExperience in a transaction processing role Qualified applicants (internal and external) must currently possess legal authorization to work in the United StatesDESIRED ATTRIBUTESExcellent interpersonal and communication skillsAbility to operate in global environmentSelf managing and pro-activeDetail orientedAbility to balance multiple prioritiesDesire to work in a transaction processing environmentAbility to work in a team environmentStrong written and verbal communication skillsLANGUAGE SKILLSEnglish is the principal language for this position.
This position requires good written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.
COMPUTER SKILLSProficiency in the use of Microsoft Office, Excel, PowerPoint, and other technical software is required.
PHYSICAL DEMANDSWhile performing the duties of this job, the employee is frequently required to sit.
The employee is occasionally required to walk and use hand and eye coordination.
Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.
WORK HOURS AND ENVIRONMENTThe current work schedule requires nights and weekends; overtime may be required based on the needs of the business.
With an appropriate notice period work schedules may change based on the needs of the business.
This position is located in a professional office environment.
STATEMENT OF NON-INCLUSIVITYThis job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee.
The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.
Salary:
$9.
25 - $12.
97.
Estimated Salary: $20 to $28 per hour based on qualifications.
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